Accsys Technologies

Customer Service Officer

  • Company: Accsys Technologies
  • Industry: Overig
  • Employment: Fulltime
  • Work experience: 3 - 5 jaar
  • Location: Arnhem

about the organization

Accsys is a fast-growing organization with a specific goal: "Changing wood to change the world." They inventively combine chemistry and technology to create highly durable, dimensionally stable, high-performance wood products that open up new possibilities for the built environment. In doing so, we offer the world the possibility of sustainable construction.

job description

  • As member of our Customer Service team (4 FTE) the focus is on coordinating deliveries of our durable, stable, and sustainable acetylated wood products referenced under the brand name Accoya® from our Accoya® NL Plant to our Distributors in Europe and overseas;
  • Providing information about our products, services and order status to our distributors/customers and international sales colleagues;
  • Knowledge and analysis of customer needs and the internal and external production processes and capacities/capabilities of Accoya® NL;
  • Key position in our Supply Chain in direct communication and coordination with Supply Chain & Customer Service Management, Supply Chain Planning & Administration, Sales, Finance, External Warehousing/Transport, Quality and Product Development;
  • Order administration, product allocation and the planning of shipments together with our external warehouse operator and transport providers.

your profile

  • MBO degree with 2-4 years of experience or bachelor’s degree with 1-3 years of experience;
  • Proven experience working as a customer service officer;
  • Team player, stress resistant and accurate;
  • Customer orientation and ability to adapt/respond to different types of characters;
  • Excellent organizational and time management skills;
  • Strong analytical and problem-solving skills;
  • Excellent communication skills;
  • Excellent written and spoken English and Dutch language skills;
  • Proficiency in all Microsoft Office applications.


  • A versatile position within a unique company after internal training (training on the job);
  • Depending on your previous education, Accsys offers you the opportunity to develop further to become a process operator. Accsys takes care of the internal training;
  • An appropriate benefits package.

apply for this vacancy

Solliciteer makkelijk en snel via bovenstaande button. Toch op zoek naar iets anders? Kijk dan bij de andere vacatures of neem contact op met Sanne via 06-15471670 of!

Industriepark Kleefse Waard is dé hotspot voor duurzaamheid en circulariteit. Het platform Werken op IPKW is een samenwerking tussen IPKW, Kracht Recruitment en andere parkbewoners van IPKW. Door ook de samenwerking op te zoeken voor tussen alle parkbewoners voor het werven van personeel, vergroten we de kans op een goede match en dus het succes van bedrijven. Zo versnellen we met z’n allen de energietransitie!

Lees hier meer over ons innovatieve platform en over de verschillende contractsvormen in onze kennisbank.

Sanne Pas
Sanne Pas
  • 0615471670
  • LinkedIN profiel